Refunds and Shipping times – Urumi Beauty
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Refunds and Shipping times

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at help@urumibeauty.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at help@urumibeauty.com


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

 

Shipping

 

As all items are handmade, all orders are shipped within 7 business days after payment clears. All items are shipped via USPS priority mail, or USPS worldwide priority express. 

Best Selling Hair Oil- Holy Hair✨

Massive Hair Growth NOW⚡️See results in 7 days⚡️ 13 hair loving oils and herbs mean intense moisture and strength. Our Holy Hair has a one bottles guarantee, if you don't see longer hair buy the end of the bottle- return it, risk free.No questions asked.

#1 Acne Oil on Google! Holy Roses 🥀

Holy Roses is the newest bestselling Acne Oil! Kills acne and fades dark spots! This will work on all skin types- oily skin becomes less oily and dry and combination skin get regulated with ease. Better skin in 1 bottle or get your money back!

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